Contact us today!

We would love to hear from you! If you have any questions or would like to make an enquiry one of our friendly staff will be more than happy to assist you.

Why waste time on the waiting for someone to answer the phone? Fill in our enquiry form below and someone will get back to you within 24 hours.

General Enquiries

For general enquiries and information, please contact our support team using the enquiry form on this page. Alternatively, please see our office details below:

Phone: 0437 223 164

Email: info@bigbrownhouse.com.au

Postal: PO Box 141 Stockton NSW 2295

Careers Enquiries

For any questions surrounding current career opportunities or any matter relating to HR, please contact:

Phone: 0448 971 161

Email: recruitment@bigbrownhouse.com.au

Postal: PO Box 141 Stockton NSW 2295

Compliments & Complaints

Big Brown House welcomes the opportunity to receive your feedback.

We support any child or young person in the care of the agency, client, staff member or stakeholder to make a complaint. We honour fair resolution processes and respect confidentiality.

We also love to receive compliments! Please tell us if you’ve had a great experience working with the team at Big Brown House.

Your feedback can be completed here using the online form which will then be assessed by our team and you will be contacted by the appropriate correspondence within the next 48-72 hours. If you have not had contact within 48-72 hours please contact the main line.

Alternatively, you can contact us directly to provide compliments or complaints via the contact information provided below:

Email: feedback@bigbrownhouse.com.au

Postal: PO Box 141 Stockton NSW 2295

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